Crystal Futrell is one of the associate markets editors for Food Business News and Milling & Baking News. She joined Sosland Publishing Company in 2022 after serving several years as a county health and food safety extension agent. She has a bachelor’s degree in history and communications from the University of Tennessee (Knoxville) and a master’s degree in public health from Kansas State University.
SUN VALLEY, IDAHO, US — The North American Millers’ Association (NAMA) gathered Sept. 12-15 for its annual meeting at the Sun Valley Resort in Sun Valley, Idaho, US.
Topics ranging from helping legacy private businesses endure to the effects of artificial intelligence on customer service and US elections were covered in keynote presentations.