CALGARY, ALBERTA, CANADA — OPI expanded its customer success team with the hiring of Jada Tyler as a customer success representative.

“Having Jada on the team raises the bar on service and support across the board,” said Adam Weiss, chief executive officer. “I’m excited for our customers and partners to experience the first-class support of OPI products she provides.”

Tyler is an experienced agriculture customer success specialist who is passionate about the industry and helping farmers succeed, the company said. In her role, Tyler provides phone, email and chat support for inquiries through OPI Blue. She also provides system and advanced grain management training to individual users and small- to medium-size groups in person or remotely.

“The diversity within the job description and fast-moving pace of the customer success representative role keeps me engaged, constantly learning new things, and meeting new people,” Tyler said. “OPI has a success-based atmosphere where no matter what you’re working on, someone within the team is always willing to lend a hand, answer any questions, and provide support.”

Tyler’s career includes time with CXN360 & PXN360 by Ag Exchange Group, The Rack Petroleum, JTL Industries Ltd. and Husky Energy.